Non-Refundable Deposit Policy
This deposit is non-refundable because the piece is custom-made specifically for you. Your order requires me to dedicate time, materials, and resources that cannot be repurposed for other clients. In accepting your commission, I also set aside time from other work commitments to create your unique piece.
Exceptions – When a Deposit May Be Refunded:
If I am unable to complete the project due to unforeseen personal or professional circumstances.
If significant delays occur on my end due to unforeseen circumstances
If materials required for your piece become unavailable and a suitable alternative cannot be agreed upon.
If you encounter difficult life situations that are out of your control and you cannot financially commit to such purchase. For example: sudden job loss, medical emergencies, unexpected family responsibilities, or other significant financial hardships.
I understand that life can be unpredictable, and while deposits are generally non-refundable due to the time and resources involved in custom work, I will always consider genuine circumstances with compassion and understanding. In such cases, please reach out as soon as possible to discuss your situation.
Please feel free to ask if you have any questions before placing your deposit. I'm here to ensure clarity and a smooth creative process for both of us.